Shipping policy

All apparel and novelty items are fulfilled by 3rd party suppliers, we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of reshipment and/or replacement. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our Customer service department within 30 days.

If you are not completely satisfied, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive an Andy Audate Store Credit (less shipping and handling). You can contact our Customer Service Department at 310-598-6616 during the hours of 9:00 AM PST – 5:00 PM PST, Monday through Friday for return procedures.